Showing posts with label Newsletter. Show all posts
Showing posts with label Newsletter. Show all posts

Thursday, April 7, 2011

 
The world has gone mobile. From smartphones to tablets, mobile devices are quickly becoming the best way for people to find products and services when they're on the go. Read on to learn about how you can take advantage of the mobile opportunity with AdWords and drive mobile customers to your business.

Happy reading!
The Google AdWords team

P.S. Have some feedback about this newsletter? Please let us know what you think.
In this Issue
APRIL 2011, VOL 2

MONTHLY FEATURE
A growing mobile opportunity

ADWORDS INSIGHT
Design a mobile-only campaign

SMALL BUSINESS SUCCESS
Bringing customers to the table

GOOGLE HIGHLIGHTS
Art Project

Your AdWords Account
  MONTHLY FEATURE
A growing mobile opportunity
In the past year alone, the number of Google mobile searches has quadrupled. In fact, by 2012, more people will connect via a mobile device than a computer.* How can your business benefit from this trend? Here are three ideas:

Make it easy to call you
People on the phone are looking for immediate answers. So it makes sense that many smartphone consumers call the businesses that they find after a mobile search. Encourage new customers to call you with AdWords Click-to-Call, which displays your business' phone number as an additional line of text on your ad. Google research shows that click-to-call ads drive a 6-8% average increase in clickthrough rates.

Make it easy to find you, too!
If you're a local business, mobile users are especially important, because one out of three searches on a mobile devices has local intent. And, according to a recent survey conducted by eMarketer, 58% of smartphone owners say they use their phone to find store locations. In AdWords, you can use Location Extensions to display your business' address and its location on a map. Once you have Location Extensions enabled, you can automatically take advantage of the new Hyperlocal feature. Hyperlocal shows your potential customers distance information, so they can see how close they are to your store!

Customize your ads for the mobile user
The eMarketer study also shows that people commonly use their phones to compare prices, find discounts and check product availability. Consider writing ads especially for smartphone users, keeping in mind what people want when they're on the go. You can actually create a separate AdWords campaign just for mobile. Check out AdWords Insight, below, for detailed instructions on how to do that.

ADVANCED TIP: What happens when someone wants to find out more about your business, and clicks to your website? Does your website load quickly enough for smartphone users? Take a few moments to see if your website passes the test. If it doesn't, there are a range of options to help you optimize your website for mobile devices.


*Source: Meeker, Mary; Morgan Stanley. "Ten Questions Internet Execs Should Ask & Answer." Business Insider.com, November 16, 2010.
  ADWORDS INSIGHT
Design a uniquely mobile campaign
Google Research shows that mobile-only campaigns help drive higher mobile clickthrough rates—11.5% higher on average. Why? With a separate mobile campaign, you can set the bids, budgets, keywords and ad text that work best for mobile customers.

  1. Create a new campaign in your AdWords account.
  2. Find the "Networks and devices" section in your Campaign Settings, and under "Devices" click "Let Me Choose".
  3. Un-select "Desktop and laptop computers," so you are only targeting "Mobile devices with full Internet browsers."
  4. Select keywords and create ad text with your mobile customer in mind.

  SMALL BUSINESS SUCCESS
Bringing customers to the table
Can your customers find you when they need you most? Roy's Restaurants shared the success of their hyperlocal mobile-only campaign: "Mobile searchers looking for dining options could effortlessly see how close they were to a nearby Roy's restaurant and the click-to-call function allowed for instant reservations." This campaign drove a 40% increase in calls, while the cost-per-click was 67% less than desktop ads. As a result, the campaign's overall return on investment was 800%—double the ROI of their blended mobile/desktop campaigns. Want to try it for your business? Learn about the strategies Roy's used.
GOOGLE HIGHLIGHTS
Picture this with the Art Project
Want to visit the world's most magnificent museums and masterpieces? Art Project, powered by Google—collaboration with 17 of the word's most acclaimed museums—lets you walk through museum wings to explore the world's most precious works of art. From Van Gogh's Starry Night to Botticelli's Birth of Venus, zoom in to discover striking details like brushstrokes and aging signs, all without leaving home.
 
 
 
Posted by Jenn Karakkal, AdWords Small Business Team

Friday, March 4, 2011


Welcome to Click, a Google newsletter for small businesses. In each issue, we'll offer insights and strategies on how to grow your business and get the most value out of your marketing efforts. Hear about new products, promotions and services - plus interesting things going on at Google. We want to be sure this newsletter is useful and relevant to you, so please let us know what you think.

Happy reading!
The Google AdWords team

PS: Read about a few AdWords customers whose wishes came true this year.
In this Issue
MARCH 2011, VOL 1

MONTHLY FEATURE
Customers are up for grabs

ADWORDS INSIGHT
Improve your ad's headline --
and results

SMALL BUSINESS SUCCESS
A flood of new business

GOOGLE HIGHLIGHTS
Life-saving information services

Your AdWords Account
MONTHLY FEATURE
Customers are up for grabs

Small businesses have competitive advantages over the big guys -- namely agility and the ability to make quick decisions. Use these qualities to go beyond traditional marketing and reach customers in new, creative ways. Here are a few ideas to get you started: improve your online presence, use social networking and collect data online.

Location, location, location!
Since one out of five Google searches involves location, you want your business to appear in local searches. Try free online listing services, such as Google Places, or free hosting services to help you to establish a website. (Learn more about improving your virtual storefront in our Small Business Success section below).

Build a fan base
Satisfied customers can be your best promoters, and free services like YouTube, Facebook and Twitter can help you communicate with loyal patrons -- and help them spread the word about your business. Learn more about how these services can offer fresh and compelling information, such as photos, videos or fun facts about your business and employees.

Know your customers
Reaching customers online allows you to collect valuable data about their habits and preferences. Easy-to-use web analytics tools, such as Google Analytics, can tell you a lot - such as which search terms customers use, what they look at on your site, and where they spend the most (or least) time. Use this knowledge to make smart decisions about site content and keyword choices for your online marketing campaigns.
ADWORDS INSIGHT
Improve your ad's headline - and results
A good headline will grab attention for your ad -- and your business. You don't have to be a copywriter -- just use descriptive words that communicate what makes your business unique. Think about what your customers want -- not just what your business does. For example, "Joe's Gourmet Pizza" is descriptive, but "Seattle's Best Brick Oven Pizza" will likely get the attention of hungry, local customers.


  1. Sign into your AdWords account
  2. Select the "Ads" tab
  3. Click on the text of your ad (or the pencil icon next to the ad) to edit the headline
  4. Click "Save," and preview your new headline
SMALL BUSINESS SUCCESS
A flood of new business  
Jessica Soler, Owner of Salon Red in Decatur, Georgia, uses a website and local online listings to help her customers find salon locations and book appointments. She says, "Here's a great example of how the web helps Salon Red: we were nominated by one of the local papers to be a 'Best Of' salon in Atlanta, and tons of people went online to vote for all of our locations. We just were flooded with business, and it all came from online." Hear more about this success in her own words.
GOOGLE HIGHLIGHTS
Life-saving information services
In disaster and humanitarian crises, access to information can be of vital importance. In both the recent earthquakes in New Zealand and Haiti, Google's Crisis Response offered survivors and relief workers access to critical information on life-supporting services, including the locations of shelters, water tanks, power outages and open grocery stores. In addition, Google Person Finder is helping connect people with information about missing friends or relatives. Find out more, and learn how you can help.
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Posted by Jenn Karakkal, AdWords Small Business Team

 

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