Find Insurance Online

(Cross-posted from the Official Google Blog)

We’ve worked hard to keep in touch with our AdWords customers and we’re always looking for new ways to support you. Currently we offer email and online support, and today we’re introducing free phone support for all of our U.S.- and Canada-based AdWords customers. When you have a question about your account or advertising campaigns, you can now call an AdWords specialist if you prefer.

We’re adding phone support for a simple reason: you asked for it! You told us that while you appreciate online resources like our AdWords Help Center, you also want the option to get live, expert support when you need it. We heard you, and got to work assembling a team of AdWords experts to answer your calls.

The new phone option is one of many tools that can help you succeed with AdWords—and (most importantly!) find even more customers. You can also email us, or learn from other advertisers in the AdWords Help Forum. Our AdWords Online Classroom offers free online courses on a wide variety of AdWords topics, from the basics to great tips to take your account to the next level.

To speak to one of our specialists, give us a call at 1-866-2Google between Monday-Friday, 9am-8pm Eastern Time. This number is for current AdWords advertisers only, so please make sure you have your customer ID ready. We look forward to speaking to you and learning more about your business.

We'll roll phone support out to advertisers in other countries in the coming months.

Posted by Francoise Brougher, VP, Global Advertising and Product Operations

Last month we launched an improvement that makes more than 60 additional Google services available to Google Apps users. Since the launch, we’ve featured posts from product teams across Google to showcase how you can benefit from the new services.


Our colleagues working on Google Reader, Google Alerts, Google News, and Google Finance described how their products give you new ways to discover content on the web. The Blogger and YouTube teams shared how their services can be used to connect with your customers and communicate information about your products and brand. We also featured posts from the Google Analytics, Google Website Optimizer, Google Custom Search, and Google Translator Toolkit teams to highligh tools that help your company build and optimize your web property. Posts from Google AdWords and Google Places showed how you can make it easier for potential customers to discover your business when they are searching online, and a post from Google Checkout described how you can let visitors purchase products from your site once they arrive. And if your business isn’t built around an online transaction model, the Google AdSense and DoubleClick for Publishers teams outlined tools that you can use to efficiently monetize traffic to your website. We also featured posts on Picasa Web Albums and Google SketchUp & 3D Warehouse that highlighted use cases for sharing and editing photos and 3D images at your organization. Finally, posts from Google Voice and Google Chrome Sync featured products that leverage the power of the web to allow you to work seamlessly across multiple devices, so you’re not tied to your desk phone or desktop PC to be productive.

This series has highlighted a few ways that you can use these additional Google applications, and we’re confident that you will discover many new and interesting use cases that fit your business. You can explore even more exciting Google services now available with your Google Apps account at http://www.google.com/apps/more.

All of these new services can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). Your domain administrator can grant different groups of users access to different sets of applications, so your company can get up and running today with more than 60 productivity-boosting applications matched to those users that will benefit from them most.


Posted by Jeremiah Dillon, Google Apps team

Note: Some products may not be available in all areas.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google AdWords
Every business wants to connect with its customers and this is often one of the goals that a business spends the most time on. Now, your business can more easily use the power of Google AdWords to connect with your customers using your Google Apps account.

AdWords gives you the ability to reach more than 80% of Internet users* as they are actively searching for information about products and services on Google and Google’s advertising network. AdWords enables you to connect with your potential customers at the right time with the right message, by letting you select Google search keywords related to your product or services so that users searching for these keywords can see your advertisements.

Setting up an account takes only minutes and controlling costs is easy - you only pay when people click on your ad and land on your site, and you can set a daily budget to limit your total spend. AdWords also offers great flexibility, allowing you to change your budget on the fly. Plus, if your business serves certain geographies, you have the ability to target your ads only to people searching in a particular state, city, or region.



Now that AdWords works with Google Apps, collaborating with other people in your organization to manage campaigns in AdWords is simple as well. You can invite colleagues to access your AdWords account with their existing Google Apps accounts and grant them differing levels of access depending on how much or little control you’d like them to have. Whether your business has one person that handles all of the online marketing or a team that works collaboratively, AdWords can accommodate your needs.



Also, in addition to collaborating in AdWords itself, tight integration with Google Apps lets you export your reports to Google Docs in a single click. This lets you share your campaign data with colleagues and collaborate in real-time in the same way that you already collaborate on other documents and spreadsheets using Google Docs with your Apps account.



Be sure to check out some success stories from businesses of all sizes, including First Crush Restaurant, which was able to increase traffic to its website by 400%, or Happy Hound dog daycare and boarding facility, which gets over 90% of its business through AdWords.

Learn more and get started
Google AdWords can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

For more information about AdWords you can visit our information page or you can find the latest news and tips at the AdWords Blog.

Share your story
Have you already started using Google AdWords at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Kit Broussard, AdWords Team

Note: Google AdWords may not be available in all areas.
*Source: comScore Media Metrix (US, May 2009)