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Editor's note: Over 3 million businesses have adopted Google Apps. Today we’ll hear from David Marsh, co-Founder of The Standard Agency, a talent management and creative agency in Arizona. To learn more about other organizations that have gone Google and share your story, visit our community map or test drive life in the cloud with the Go Google Cloud Calculator.

Our dream business started at the kitchen counter, literally. My partner and I had been involved in the music industry for a decade and knew the framework for managing talent was broken – people are at extremes either bringing in tons of money or making close to nothing. So, we took a business idea that we developed at the kitchen counter and founded The Standard Agency to manage musicians, models, actors, athletes and other talent who need representation. We offer a one-stop shop that includes everything from design and online promotion to booking gigs. In working and collaborating on so many different projects we also found there was a demand to provide a deeper understanding and appreciation of how design and social media impact businesses. This caused us to expand to offer related marketing services to small businesses who need help establishing themselves online and offline.

Our business quickly went from an idea to a reality and to be able to immediately have professional email and other business tools through Google Apps was key. Knowing Gmail was part of Google Apps was a huge selling point for me as I consider it the best solution to keep email organized. Set up of Google Apps was quick and flawless and all the applications are easy to access from any device. I’ve worked with other companies that have had to jump through hoops to get email on their mobile phones. For me, Gmail automatically worked on my phone and it’s the primary way I access email. Plus, we don’t have constant downtime and servers to maintain as I’ve experienced elsewhere.

Google Calendar has been essential for scheduling and tracking timelines for various marketing projects. I don’t think my partner would have been able to use any other calendar out there. He’s far more efficient and productive because his calendar is easy to use and it syncs across his phone, laptop, and tablet.

When it comes to our extensive network of contractors and employees, most of whom live out-of-state, Google Docs is the cornerstone of how we work. We use Google forms extensively for everything from fan surveys to elicit feedback after events, to online resumes to collect information from new job applicants. We also create Google docs for almost everything including legal contracts which are common in our business. Contracts often go through multiple rounds of revisions and with a Google doc, the right people can access and collaborate on the most up to date version, no matter where they are.

If it wasn’t for the ease of use and low cost of Google Apps, I don’t think my partner and I would have taken off running as fast as we did. It created a strong sense of confidence and familiarity that we needed to start up our business. Two years later, we all use Google Apps daily and wouldn’t have it any other way.

Posted by David Marsh, co-Founder, The Standard Agency

Editor's note: Over 3 million businesses have adopted Google Apps. Today we’ll hear from Rob Rubinoff, Interactive Director at Mad Genius, a branding and creative agency headquartered in Ridgeland, Mississippi. To learn more about other organizations that have gone Google and share your story, visit our community map or test drive life in the cloud with the Go Google Cloud Calculator.

Mad Genius is a creative fusion of branding, advertising, social media, HD video production, animation, media strategy, web design, web development, and more – a true soup-to-nuts creative agency. Each of these elements come together to create momentum-building ideas that drive results and help us stand apart from other agencies. Our clients range from national insurance companies to regional restaurant chains to local universities, and we have a talented group of people that help these organizations take their brands to the next level.

We started in 2005 as the offshoot of a film production company, and have been growing rapidly ever since. Two years ago, we landed one of the largest advertising accounts in Mississippi, which was a major milestone for us. However, it also meant that we had to move quickly to hire more people to staff the project. At the same time, we moved to a bigger office and started to re-evaluate the technology that powered our company. That’s why, as Interactive Director, I became a big advocate of Google Apps: the benefits of the cloud were what we needed.

We were originally using spotty POP3 email through our domain registrar, which was a legacy solution from when we were part of a larger company. Everyone had different versions of email clients, calendar, and other office software, and this created daily problems. There were times when we literally had to walk down the hall to schedule a meeting because we couldn’t share calendars with everyone in the company.

We talked to local IT providers who offered email solutions that would have cost us thousands of dollars. We also priced out our own Microsoft® Exchange server, which was not only costly, but also seemed like it would necessitate dedicated IT support. Everyone here already wears a lot of hats, so simplifying IT was essential, as was finding a powerful calendaring solution. What we needed was Google Apps.

Initially, there was concern that we might lose emails and disrupt operations during the switch to Google Apps, but we transitioned over the course of a week with no hiccups and continual access to email. Within another week everyone was used to the new system, and the office was thrilled. One of the immediate and tangible benefits came when our executives were able to access email from their desktops, laptops and mobile phones, with everything synced across each device.

Within the Google Apps suite, shared calendars have been huge for us; email and documents are icing on the cake! As we grow our accounts and expand our team (last year we opened a second office in Tampa, Florida), we need to be able to let people know what’s going on throughout the company, and Google Apps makes that not only possible, but also easy. We can view other people’s calendars, easily schedule meetings, and have created a half dozen shared calendars to track things like conference room reservations and vacation days. Plus, project management is vital in our business, and thus the ability to import iCalendar data into our project management system is key.

With Google Docs, we no longer send PDFs back and forth, which is a huge time saver, and we can brainstorm with team members in either office using a Google doc, since it’s basically like a giant shared notepad. We even use Google Docs to collaborate with clients and can elicit feedback and data in a format that is easily shared or uploaded into our system, avoiding data entry errors.

When it comes to groundbreaking agencies like ours, folks usually think New York, Los Angeles, Chicago; they don’t often think Mississippi. But the work we do is changing minds – and Google Apps is helping us get it done. We take pride in being innovative. We’re a young company, with passion for the work we do and a fresh approach to the way we tackle business. With our home base in Mississippi, our new office in Florida, and clients throughout the region, we need virtual speed. Google Apps has proven to be the perfect partner in keeping us connected and moving forward.

Posted by Rob Rubinoff, Interactive Director, Mad Genius

Editor's note: Over 3 million businesses have adopted Google Apps. Today we’ll hear from Steve Stepp, IT Manager of Sun Windows, a manufacturer of high quality windows and doors serving Owensboro, Kentucky and surrounding areas. To learn more about other organizations that have gone Google and share your story, visit our community map or test drive life in the cloud with the Go Google cloud calculator.

Sun Windows is a family-owned business that dates back to the 1930’s when V. E. Anderson, Sr. invented and built storm windows in his garage at night and sold them door-to-door during the day. Today, Sun Windows is run by his grandson, Frank Anderson, and offers an expansive product line of high quality, energy efficient windows and doors with a focus on customer service.

The window and door business is seasonal, following trends in new construction and peaking in summer. At the height, we have around 120 employees made up of about 80% production workers who manufacture the products, and 20% office staff and outside sales who use email and other office software regularly. Keeping everyone connected and communicating effectively is one of my main goals.

We originally used a local provider for web hosting and email and there was a lot of downtime when email just wouldn’t work. I’d get phone calls from individuals throughout the company and would have to contact our email provider about once a month. Adding to this, we received significantly more spam than good email. Sun Windows even got flagged as a spammer because all our emails went through the local provider. We’re a small company and everyone wears a lot of hats so these issues took up a lot of time I didn’t really have.

I used Gmail at home and had even set up Google Apps for my personal website so I knew about its robust spam-filtering and other great features. Given all the email problems we were having at work, I decided to switch the company to Google Apps and have never looked back. The amount of spam in our inboxes is almost nothing and having web-based email accessible from any Internet connection is a big plus for everyone. At the time of the switch, I hadn’t even considered the added benefits of other products like Google Calendar and Google Docs.

After setting up email, we quickly created shared calendars to keep various departments organized, track company events and schedule customer visits for the field service unit. Then we slowly started to use Google Docs. Most people in the company were familiar and comfortable with desktop office software but once they realized the power of collaborating and sharing documents online, almost everyone switched to Google Docs. Production line supervisors use a spreadsheet to track labor hours at the plant, and sales reps create and share customer presentations. We’ve also moved existing documents over to Google Docs which we use to store files of any type.

Now when new computers are purchased, I don’t renew our Microsoft® Office licences. The company saves money but even more importantly, I save time in administering licenses, installations, security patches, and training. Google Apps has been one of the smartest decisions I’ve made for Sun Windows and I continually look for new ways to take advantage of it to improve how we work.

Posted by Steve Stepp, IT Manager, Sun Windows

Editor's note: Over 3 million businesses have adopted Google Apps. Today we’ll hear from Rex Hammock, Founder and CEO of Hammock, a content and custom media firm in Nashville, Tennessee. To learn more about other organizations that have gone Google and share your story, visit our community map or test drive life in the cloud with the Go Google cloud calculator.

At Hammock, we develop and manage a wide array of content, helping our clients engage with customers to increase loyalty and extend the length of the relationship. Since I founded the company 20 years ago, our work has expanded from print newsletters and magazines to include a range of digital media, such as websites, blogs, event media, and more. We’ve grown to 20 full-time employees and have developed a network of over 1,000 freelancers across the country. Technology has played an important role in what we offer our clients and how we work together as a team.

A couple of years ago, when our Technology Director left the company, we decided to experiment with using an outsourced solution for networking and systems so our internal technology staff could focus on development and creative duties. The experience gave us confidence to outsource other parts of IT so when the email server became unreliable and couldn't filter spam as well as our personal Gmail accounts, we started researching alternative solutions. With the help of an external IT service, we unplugged the email server and switched to Google Apps.

Fixing our spam problem – which Gmail has done amazingly well – would have been enough to make the switch to Google Apps worth it. We did a cost analysis per employee, however, and keeping servers in-house for just email would have been more expensive than the entire suite of Google Apps. Plus, adding calendars, contacts and documents, all of which sync nicely to our smart phones, tablets, and home computers has changed the way we work for the better.

Collaborating across our expansive network of contributors is critical and most of us use Google Docs for sharing and updating documents. Spreadsheets have also helped us manage our own newsletter subscriptions – a Google form is embedded on our website to collect information from individuals who want to receive our newsletter. Information from the form is imported directly into a Google spreadsheet that we access internally.

The ecosystem around Google Apps is helping us further meet our unique needs. We use Manymoon, a 3rd party application from the Google Apps Marketplace, to help with project management and it has resolved a number of workflow issues. Manymoon is a little like an in-house social network where, instead of setting up pages related to your favorite club or cause, you set up project pages where you can consolidate information and track progress. Because Manymoon integrates directly with Google Apps, it’s easy to add Google documents, calendar entries and emails related to a project.

For some people in the company, there was a reluctance to give up traditional desktop applications. However, it has been easy for me to evangelize Google Apps internally and I think we'd all agree now that the switch has had a positive impact on how we work.

Posted by Rex Hammock, Founder and CEO, Hammock

At Verizon we make it easy for companies to get online and be productive in the office or while on the move. We do this by offering business owners a bundled solution of essential services to fit their particular needs.

Beginning today, our small- and medium-sized business customers will also be able to access the same applications that come with Google Apps for Business: Gmail, Google Calendar, Google Docs, Google Sites, Google Video, and more.

Most of Verizon’s service offerings are in the cloud and delivered to any business connected to the Internet with a click of the mouse. So it makes sense for us to offer Google Apps for Verizon to allow businesses to communicate and collaborate in the office or on the go.

Google Apps for Verizon – with three free user accounts – is available to business customers that subscribe to a bundle consisting of Verizon Internet service and either Verizon voice or TV service or both. Customers have the option to buy additional accounts. Also included is a domain name free for one year (i.e. yourbusiness.com).

Other small business essentials provided in Verizon’s bundled solutions include an easy do-it-yourself “kit” to develop your business’ professional website, Internet security, online backup, and more. Most importantly, we offer WiFi access – a necessity today to quickly respond to customers and access programs and files while out of the office.

Verizon’s business bundled solutions are available in parts of 12 states (CA, CT, DE, FL, MD, MA, NJ, NY, PA, RI, TX, and VA) and Washington, D.C. Those who just need Apps can subscribe to Google Apps for Verizon for $3.99/user/month.

To better help and inform small businesses, my team also developed the Verizon Small Business Center, a one-stop online portal with free resources, industry news, expert advice delivered through free webinars, networking opportunities, discounts, and much more. In combining these free resources with cloud products and services, we’re helping small businesses gain a competitive edge. Even the smallest companies now have access to technology that’s being used by larger businesses at minimal cost.

Google Apps for Verizon helps Verizon’s business customers harness the power of the web in new and exciting ways.

Last month we launched an improvement that makes more than 60 additional Google services available to Google Apps users. Since the launch, we’ve featured posts from product teams across Google to showcase how you can benefit from the new services.


Our colleagues working on Google Reader, Google Alerts, Google News, and Google Finance described how their products give you new ways to discover content on the web. The Blogger and YouTube teams shared how their services can be used to connect with your customers and communicate information about your products and brand. We also featured posts from the Google Analytics, Google Website Optimizer, Google Custom Search, and Google Translator Toolkit teams to highligh tools that help your company build and optimize your web property. Posts from Google AdWords and Google Places showed how you can make it easier for potential customers to discover your business when they are searching online, and a post from Google Checkout described how you can let visitors purchase products from your site once they arrive. And if your business isn’t built around an online transaction model, the Google AdSense and DoubleClick for Publishers teams outlined tools that you can use to efficiently monetize traffic to your website. We also featured posts on Picasa Web Albums and Google SketchUp & 3D Warehouse that highlighted use cases for sharing and editing photos and 3D images at your organization. Finally, posts from Google Voice and Google Chrome Sync featured products that leverage the power of the web to allow you to work seamlessly across multiple devices, so you’re not tied to your desk phone or desktop PC to be productive.

This series has highlighted a few ways that you can use these additional Google applications, and we’re confident that you will discover many new and interesting use cases that fit your business. You can explore even more exciting Google services now available with your Google Apps account at http://www.google.com/apps/more.

All of these new services can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). Your domain administrator can grant different groups of users access to different sets of applications, so your company can get up and running today with more than 60 productivity-boosting applications matched to those users that will benefit from them most.


Posted by Jeremiah Dillon, Google Apps team

Note: Some products may not be available in all areas.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google Chrome Sync
These days, we spend more and more time working in a web browser, in fact, the number of hours the average American spends online has grown by over 120% in the last 5 years.* Much of the information we consume is delivered through the web, and tools like Google Apps make it easier than ever for workers to collaborate and create using nothing but the web. This shift of data and applications to the cloud makes us less dependent on the specific hardware device that we use to get our work done.

You may use a desktop or laptop PC or Linux box at your desk, then a netbook or maybe even a pilot program Chrome OS notebook when you’re on the go, and then perhaps work from a personal computer when you need to send a quick email from home. Traditionally, your experience has been different on each of these devices depending on how the browser is configured. Now, recently added integration with Google Apps lets you unify your browsing experience across the different devices you use to get your work done, just like millions of Chrome users already do with Google Chrome Sync.

Google Chrome is a modern web browser that was built with today’s web in mind, with a focus on speed, security, and simplicity, and it’s used by more than 120 million people worldwide. One of the features of Chrome that makes it so simple and easy to use is the ability to synchronize your bookmarks, extensions, apps, theme and browser preferences with a Google account, so they are always available in the browser, no matter where you are signed in. Google Apps users now have access to this functionality, allowing you to make these components of your browsing experience available across any device you use to access the Chrome browser.



With Chrome Sync, many of the inefficiencies that result when you switch from one device to another are eliminated. When you bookmark a news article relevant to your business on your desktop PC as you're running out the door to catch a flight, that bookmark will be there when you connect to WiFi as you’re waiting at the airport. The Google Mail Checker extension you discovered last week was synced to your laptop so you notice the email that comes in at the last minute before you close your laptop for take-off. And when the passenger in the seat next to you spills coffee on your keyboard in the middle of the flight, you’re secure in the knowledge that Chrome on your new laptop will have all of the personalization you added on your old one.

Now that Google Chrome is ready for business, Chrome and Chrome Sync combined with Google Apps make a powerful combination for workers leveraging the power of the cloud to be productive no matter where they are and what device they are using.

Learn more and get started
Google Chrome Sync can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

You can find more information about using Chrome in your organization on our Chrome for Business webpage or take a look at a product overview.


Posted by Nick Carter, Software Engineer, Google Chrome

Note: Google Chrome Sync may not be available in all areas.
* Forreseter Research, 2010

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Picasa Web Albums
Sharing and collaboration are central to Google Apps with over 30 million users in businesses, schools, and government already using products such as Gmail, Google Docs and Google Sites to work together more efficiently. As part of the effort to enhance the tools available to our Apps users, we’re pleased to bring the the photo sharing capabilities of Picasa Web Albums to your Google Apps account.

Picasa Web Albums makes it easy to organize, share and edit your photos, and collaborate with others. You can create web albums to group your images, add tags for organization and searching, edit your photos using Picnik to ensure they look their best, add places to your photos with geotagging via Google Maps, and easily share your photos with colleagues.

Whether it’s photos from a recent corporate offsite or holiday party, or visuals for insertion in a document or blog post, Picasa Web Albums allows you to store your images in the cloud and access them from any browser on any device. Sharing with colleagues is easy as well using your Google Apps account with email address autocomplete linked to your existing Contacts list.


Uploading, storing and sharing your photos is just the beginning. Picasa Web Albums is also integrated with other Google products such as Google Docs, Google Sites and Blogger, which allows users to seamlessly insert images stored or shared with you in Picasa Web Albums into documents, sites or blog posts in just a few clicks. It’s never been easier to compose a multimedia document using nothing but the web.


Stop sending photos to colleagues as attachments and load them into the cloud instead. Just like Google Apps, Picasa Web Albums runs in your web browser so your photos are at your fingertips anywhere you have an Internet connection.

Learn more and get started
Picasa Web Albums can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

You can learn more about Picasa Web Albums in our Help Center or you can stay up to date on product news as well as tips and tricks on our blog.


Posted by Lisa Conquergood, Picasa Team

Note: Picasa Web Albums may not be available in all areas.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google News
Staying up to date on all the day’s news is a challenge – even when that news might be absolutely critical to your business. Missing a story could mean missing an opportunity. That’s why we’re pleased to make Google News available with your Google Apps account.

Google News is a computer-generated news site that aggregates headlines from news sources worldwide, groups similar stories together, and displays them according to your personalized interests. You can customize Google News with topics you are interested in, and even indicate which publications you’d like to prioritize in your personalized news stream.


Google News will surface stories relevant to the interests you indicate and will aggregate articles from multiple news sources covering that story. For example, if a story about changes in the funding environment for small businesses shows up in your news stream, you’ll be able to click through to coverage from a variety of news outlets in order to get a spectrum of views on the issue.

Now that Google News is integrated with Google Apps, sharing the articles that you discover with coworkers is easier than ever. You can email a link directly from the News interface with address autocomplete linked to your existing Contacts list.


And Google News even makes it easy to stay current on the latest developments in the news when you’re away from your desk. When you connect to Google News on your smartphone with your Google Apps account, you will find an experience optimized for viewing on your mobile device and get the same personalized stream of news you see in the full browser version.


Now you can make the most of those spare minutes between meetings or the transit time on your morning commute by reading the latest news, complied and organized just for you.

Learn more and get started
Google News can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

For answers to specific questions you can visit our Help Center or you can follow the latest updates on our product blog.


Posted by Chase Hensel, Product Manager, Google News

Note: Google News may not be available in all areas.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to DoubleClick for Publishers
For millions of online publishers—from the smallest blogger to the largest entertainment, news, e-commerce and information sites—online advertising revenue is vital. When publishers can maximize their returns, everyone benefits from more vibrant online content and websites. A publisher's ability to manage this process can have a significant impact on how much money they make from their online content, which is why we’re happy to bring our Google Apps customers our next generation ad serving platform to solve these problems: DoubleClick for Publishers (DFP) from Google.

Imagine you're a major online publisher with a popular global surfing website and an ad sales team. Every second of every day, you have difficult decisions about what ads to show and how to measure their relative performance. For example:

• In the same ad space, a surfboard wax advertiser wants to run a static image ad for your Australian readers, while an airline offering flights to Hawaii wants to run an expandable interactive ad for your American readers.


• A fast-food restaurant wants to run its burger ads before noon and its pizza ads in the afternoon.


• You've sold 10 different surfboard makers a million ad slots at slightly different prices; now you have to allocate them across your various webpages to fulfill all these orders over the next two weeks.


• One of your surfing tournament reviews is linked to by a popular news site and you have a surge in traffic. Your sales team couldn't predict this, so you’re left without any ads for thousands of readers. You want to fill this ad space by selling it via an ad network that has ads available.

These examples illustrate how complicated it can be to optimize ad serving on your website, and they only scratch the surface.

DFP comes in two flavors, tailored for different publishers' needs: DoubleClick for Publishers, for the largest online publishers, and DFP Small Business, a simple, free version designed for growing online publishers. As a Google Apps user, you now have access to both versions of DFP with your existing Apps account.


With advanced features such as streamlined ad trafficking, inventory management and forecasting, revenue optimization, granular reporting, and an open API, DFP offers a complete toolkit to easily sell ads on your site directly to advertisers while also working dynamically to help you get the most money from inventory you sell through partners like AdSense and ad networks.

Just like Google Apps, DFP runs in Google’s cloud so you get the same reliability, flexibility, and easy access without any software to install or hardware for IT to maintain. Also, DFP is fully supported by Google so you don't have to worry about manual system updates or downtime.

Learn more and get started
DoubleClick for Publishers can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

To learn more about how DFP can help you manage and grow all of your online ad inventory, please visit our website or follow along with the latest news and release updates at the DoubleClick for Publishers blog.

Share your story
Have you already started using Google Custom Search at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Stephen Kliff, DoubleClick Team

Note: DoubleClick for Publishers may not be available in all areas.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google AdSense
Do you have traffic to a web property that you would like to monetize? Whether you’ve invested time and energy in developing web content that brings in tons of traffic or would just like another income stream to support your business’s online presence, there is a solution for you that now works with your Google Apps account: Google AdSense.

Google AdSense enables millions of website owners of all sizes to display relevant ads alongside their online content. AdSense taps into Google’s vast network of local and international advertisers so there is great variety in ads, and Google technology selects ads specifically targeted for your website and visitors. By allowing advertisers to compete to display ads you can easily monetize traffic to your website and earn revenue.

Setting up an AdSense account is easy and free. As soon as you set up your account you can begin to place ads on your website. AdSense provides actionable data to help maximize your revenue, rich controls to protect your brand, and other helpful resources to improve your efficiency in managing and optimizing your revenue streams.



AdSense is simple to set up, you just have to add a few lines of code to the HTML of your site and you’re ready to start displaying ads. With AdSense, you stay in control of the user experience on your site by customizing the size, location, and types of ads that appear, and there is no commitment so you can turn the ads off at any time.

Before this improvement enabled access to additional applications, Google Apps users had to create a separate account to sign in to AdSense. Now, Apps users can access their cloud-based productivity applications, along with AdSense, using the same account. As an Apps user, you will now be able to seamlessly control your AdSense ads, as well as view a wide range of descriptive statistics and graphs about your ad performance using your existing Google Apps account.



Just like Google Apps, AdSense runs in Google’s cloud so you get easy access from anywhere without any software to install or hardware for IT to maintain.

Learn more and get started
Google AdSense can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

You can learn more about Google AdSense in the Help Center or stay up-to-date on the latest launches on the Inside AdSense Blog.

Share your story
Have you already started using Google AdSense at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Nate DeOms, AdSense Team

Note: Google AdSense may not be available in all areas.
Update: For those of you who already have a Google AdSense account, we're in the process of finalizing the infrastructure that will allow you to seamlessly transition your existing AdSense account and data over to your Google Apps account.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google Custom Search
These days, content is being created faster than ever. In fact, the data equivalent of 250,000 years of DVD-quality video is created every two days, which is more than the entire amount of digital information that was created from the birth of the world up to 2003. Users are faced with the challenge of wading through all of this data to find the information they are looking for, and businesses are faced with the challenge of making this easy to do for their customers and employees. Most businesses consolidate their information on a public-facing website, internal micro-sites, product blogs and customer portals to help visitors surface relevant content. But even with this type of organization and structure, information can still be difficult to locate. That’s why we are pleased to introduce Google Apps customers to a product that will make finding easy for their employees and for their customers: Google Custom Search.

Google Custom Search brings the power, speed and relevance of Google.com to any website through a hosted search bar.


Custom Search allows visitors to your site to scour your web pages in fractions of a second with the same speed and familiarity that they are used to when performing a search on Google.com. The technology behind Google Custom Search powers the built-in search capabilities of Google Sites and Blogger, so if you organize your web content using these tools then you’re already using it. For other websites you create, set-up takes only a few minutes and adding the search box is as easy as pasting a few lines of pre-generated code to the HTML of the page where you want the search box to appear. Just like Google Apps, with Google Custom Search there’s no hardware or software to maintain or upgrade - it gets better as Google gets better.

Google Custom Search will automatically display advertisements and allows you to monetize them using AdSense for search. If you prefer that ads not be displayed you can upgrade to Google Site Search.

Learn more and get started
Google Custom Search can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

For more detailed information, you can take a look at our Help Center or follow the latest news and updates on the Google Custom Search blog.

Share your story
Have you already started using Google Custom Search at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Guillaume De Zwirek, Google Enterprise Search Team

Note: Google Custom Search may not be available in all areas.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google Website Optimizer
Making changes to your website can be a challenge. Websites are often built with little data available in the design phase but once the site launches, tracking tools such as Google Analytics can provide tons of information about visitor behavior, and can highlight areas that aren’t performing as expected. But how will you know what kind of revisions will better achieve your goals? How can you be confident that changes won’t actually result in worse performance? How can you reconcile the different ideas that stakeholders throughout your company contribute about what the site should look like? Now, Google Apps users can address these questions using Google Website Optimizer for free with their Google Apps accounts.

Google Website Optimizer is a tool that lets you eliminate guesswork from website design by testing variations of your webpages. When you identify a page that might need a change, you can create alternate versions of that page and use Google Website Optimizer to send a fraction of the users visiting your website to each alternate version. Website Optimizer then runs an analysis to tell you how visitors to each version of the webpage behave. With this data, you can make much more informed decisions about website updates.



The key advantages of running website tests using Google Website Optimizer are:

• Base website design decisions on data, not intuition. You probably hear a different opinion about what’s best for your website from each person you ask. Controlled tests provide objective data that can be used to support or disprove different hypotheses.


• Try multiple ideas at the same time, instead of just one. Instead of putting all your eggs in one basket, Google Website Optimizer lets you test many ideas at once and pick the winner as it emerges.


• Experiment, with a safety net. If the new page you are testing performs well, you can keep that page and maintain the conversion gains. If the new page doesn’t perform well, you can easily stop the test. Google Website Optimizer even monitors page performance and can be set up to automatically disable website variations that begin to perform worse than your original page.

Take, for example, our landing page for a Google Maps Driving Directions widget. The team wanted more visitors to add the widget, but wasn’t sure what design elements would work best. Using Google Website Optimizer, the team ran an experiment to compare the original page to three alternate designs. You can see the four versions below (including the original in the top left):


The result? The Google Maps team found that the lower right-hand design outperformed the original with a 75% conversion rate increase, meaning more users added the widget. Google Website Optimizer made it easy to select the best version of the webpage.

Learn more and get started
Google Website Optimizer can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

You can learn more about using Website Optimizer from the team’s Help Center, and more technical users should also read the Techie Guide to Website Optimizer (PDF). You can also follow the latest news about Google Website Optimizer on our team blog.

Share your story
Have you already started using Google Website Optimizer at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Trevor Claiborne, Google Website Optimizer team

Note: Google Website Optimizer may not be available in all areas.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google Checkout
With global online sales measured in hundreds of billions of dollars annually*, how does your company process its online orders? Do you worry about order path friction causing customers to drop out before completing their purchase? How do you help your customers feel secure and protected from fraud when they purchase online? Whether you don’t yet have a checkout solution or you’re looking to give your customers multiple checkout options, you now have an additional tool at your disposal that is integrated with Google Apps: Google Checkout.

Google Checkout is a fast and highly secure online checkout process that allows your customers to buy from you quickly and easily with a single login.


Not only does Google Checkout provide a flexible shopping cart and payment infrastructure that enables customers to buy from you online, but the use of Google Checkout can also bring other benefits to you as a seller. For example, Google Checkout’s fast, convenient checkout process reduces transaction friction by using customers’ existing Google accounts and has increased conversion rates by as much as 40% for some sellers. Also, our data shows that Google Checkout customers click on search advertisements 10% more often if those ads feature the Google Checkout badge, bringing more traffic to those sellers’ sites.

Most importantly, Google Checkout gives customers peace of mind when they shop online because our fraud policy offers protection against unauthorized purchase and users can use their existing Google account instead of entering their data again. Sellers also benefit directly from fraud protection with our Payment Guarantee Policy.

Best of all, it's quick and easy to add Google Checkout functionality to your website using various integration options, including Buy Now buttons, custom shopping carts, and the Google Checkout Store Gadget, which allows you to quickly set up a storefront for buyers in over 140 countries.



Google Checkout runs in Google’s cloud, so there is no hardware to maintain or software to update. And Google Checkout can be integrated with your Google Apps account, allowing you to quickly and easily insert a Checkout store gadget into a site you create with Google Sites or Blogger.

Learn more and get started
Google Checkout can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

For more information about Google Checkout, take our product tour. You can visit our Help Center for answers to specific questions or check out our blog for the latest updates.

Share your story
Have you already started using Google Checkout at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Satyajeet Salgar, Product Manager, Google Checkout

Note: Google Checkout may not be available in all areas.
* Source eMarketer, 2009.

[Cross-posted from the Google Enterprise Blog]

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google Analytics
In today’s world, it is increasingly important for organizations to have a presence on the web. But once your organization has invested time and resources in a website, how do you measure the impact of this investment? Where is your traffic coming from and what is it doing when it gets to your site? Which pages on your site are the most engaging and which pages have the most user dropouts? All of these questions can be answered with Google Analytics, Google’s enterprise-class web analytics service, which is now available for free with your Google Apps account!

Google Analytics provides data about your web properties, including traffic volume, number of visitors, and time spent on your site, in a straightforward and easy to understand way.


Google Analytics also makes it easy to track where your traffic comes from, both in terms of referring sources as well as geographic location.


Google Analytics is designed to be easy to use for everyone in your organization, from the product manager to the chief of marketing. Even though it’s simple to use, Google Analytics offers advanced features such as custom reports, segmentation, e-commerce capabilities, API access, and onsite search for power users that want to construct a more tailored experience. Google Analytics delivers easily-digestible insights that can be used across your organization to increase website traffic and engagement, and to improve the return on your web investment.

Just like other Google Apps services, Google Analytics runs in Google’s cloud so it delivers all of the world-class reliability and scalability that you have come to expect from Google Apps. Also, sharing Analytics data and delegating access to colleagues in your organization is simple using their existing Google Apps accounts. And, because the documents, spreadsheets and sites that you create using Google Apps live in the cloud and have unique web addresses, you can use Google Analytics to track traffic to your domain’s docs in addition to your website.

Learn more and get started
Google Analytics can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

For more information about how Google Analytics can help you track engagement with your website take a look at our product tour or read some customer stories to learn how Google Analytics has had an impact on an organization like yours. Or, check out the Google Analytics blog for the latest news and tips and tricks.

Share your story
Have you already started using Google Analytics at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Jeff Gillis, Google Analytics team

Note: Google Analytics may not be available in all areas.

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google Places
You already know that Google Apps is a great way to run your business and ensure that your employees can collaborate and work effectively. But are you also taking advantage of Google’s other online tools that can help your company build a strong external presence and customer base? Our recent infrastructure upgrade has made doing so much easier: now you can access Google Places with your existing Google Apps account.

Google Places offers business owners a free and easy way to make sure that potential customers can find their business when searching online at Google.com and in Google Maps, both from desktops and mobile devices. With your free Google Places account, you can:

• Be found: Verify your business’s information to make sure people can find you on Google.


• Stand out: Engage customers with photos, coupons, custom posts, and more on your Place page.


• Get insight: Use feedback about your listing to make smarter business decisions.

Claiming your business listing with Google Places is easy and verification methods are in place to make sure data is accurate. Once you’ve claimed your listing, you can update it through Google Places at any time using your Google Apps account by signing in at google.com/places. In addition to creating your listing, you can also enhance it by highlighting special offers with coupons, sharing photos and videos of your location or products, marking your service areas, and responding to reviews from customers.

Once your business listing is up and running, you can use the Places dashboard to gain valuable insights about your listing’s performance. For example, you can view top search terms for your business, which can help you set up a more targeted AdWords campaign. Or, you can view an interactive map showing the origin of customers who request driving directions to your current location, which could help you decide where to open up a new location.

Learn more and get started
Google Places can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

Share your story
Have you already started using Google Places at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Brianna Brekke, Google Places team

Note: Google Places may not be available in all areas

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google SketchUp & 3D Warehouse
3D can be a great tool for solving all kinds of problems, like redesigning an office space or envisioning the neighborhood around the new office park in Shanghai. However, the software to generate 3D models and images has traditionally been prohibitively expensive or too difficult for non-professionals to learn. Enter: Google SketchUp.

We like to say that SketchUp is “3D for everyone.” By stripping out the technical hurdles that make traditional 3D software difficult to learn in favor of a simple, intuitive interface, most users are up and modeling in less than 10 minutes. We also made SketchUp free and as a result, we’ve found that people are using SketchUp in all sorts of creative ways to solve everyday problems and make their jobs easier.

Store owners are using SketchUp to visualize ways to maximize foot traffic in their stores. Facility managers are using SketchUp to redesign the office space to accommodate more desks. Event planners are using SketchUp to figure out how to set up their booth for their next event.


But building models in SketchUp is just scratching the surface. You can also use Google 3D Warehouse, which is a searchable repository of hundreds of thousands of 3D models, to discover existing 3D elements and share those that you create. Seamless auto-complete integration with your existing contacts in Google Apps makes it effortless to share models and collaborate with colleagues. To give you more control over the content you create, 3D Warehouse also allows you to set sharing permissions so you can manage who has viewing and editing access to your models.


Learn more and get started
The web sharing functionality of Google 3D Warehouse can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name) and you can get started by downloading the Google SketchUp application. If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

For more answers to specific questions about Google SketchUp and Google 3D Warehouse you can view our Help Center or get the latest news, tips, and tricks on the SketchUp Blog.

Share your story
Have you already started using Google SketchUp or 3D Warehouse at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Gopal Shah, Google SketchUp Team

Note: Google SketchUp & 3D Warehouse may not be available in all areas.